AmPledge Homeowner Hub

Tools, education, and support to help you stay secure, supported, and on the happy path of homeownership

We’re Here to Help

Welcome to your AmPledge Homeowner Hub—your resource for trusted tools, education, and support through every stage of homeownership. Whether you’re settling in or navigating new challenges, we’re here to help you stay secure, confident, and at home.

Exclusive Member Benefits

Perks that make homeownership a little easier.
We’re working to bring our members access to discounts from home retailers, service providers, and more.

Coming Soon: Special offers for AmPledge members from top home brands.

Homeowner Education

Empower yourself with the knowledge to succeed.
We offer HUD-aligned courses and educational tools to help you:

  • Budget for homeownership

  • Understand your mortgage

  • Maintain and protect your home

  • Plan for long-term success

Coming Soon: An online education portal with HUD-aligned courses and tools.

Eligible Hardships

When life takes an unexpected turn, we’re here to help. Explore the hardships that may qualify you for assistance below.

  • Unemployment resulting in a significant loss of income. Proof of state or federal unemployment assistance is required.

  • Out-of-pocket medical expenses that significantly impact financial stability. Expenses must exceed the equivalent of two mortgage payments, with proof of expenses provided.

  • Uninsured or unexpected expenses necessary for the home's safety or habitability. Repair costs must exceed the equivalent of two mortgage payments, with proof of expenses provided.

  • A significant reduction in household income due to divorce or the death of a financial contributor. The affected AmPledge member must retain ownership of the home, and the exiting individual must have contributed at least 25% of the household income at the time of onboarding.

Request Financial Assistance

Facing unexpected financial strain? Members can request help through the AmPledge Hardship Assistance Program™, which provides temporary mortgage support during times of need. Review the steps below to understand how the hardship request process works.

  • Submit the form with all required documentation. Online form can be found here.

  • AmPledge will vet your hardship for eligibility, typically within 15 days.

  • If approved, AmPledge will make up to three mortgage payments directly to your lender from your hardship escrow account.

    • Advance Notice Encouraged
      Requests must be made while the mortgage is current and at least 15 days from the next due date.

    • Delinquency May Affect Eligibility
      Assistance may be disallowed if the mortgage is past due at the time of the request.

    • Make Us Your First Call
      Contact AmPledge as soon as you experience a hardship. Our team of homeownership advocates is here to help you navigate the situation and explore all possible solutions.

Hardship Assistance Request Form

Support & Contact

Have questions or need help with your membership, educational tools, or hardship assistance request?
We’re here to support you.

Email: info@ampledge.org
Phone: (888) 413-4030
Hours: Monday–Friday, 9am–5pm ET

Contact Us